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Customer Sales Representative

Company: Sullivan Tire And Auto Service
Location: Taunton
Posted on: January 13, 2022

Job Description:

The Sullivan Tire Retail Resource Center in Taunton, MA is looking for a new team member! If you are interested in joining a dynamic, growing company, we would love to hear from you.

Sullivan Tire is a family owned and operated company with over 1,200 employees. We offer a unique blend of opportunities for growth and strong family values.

Our Retail Resource Center is one of the major lifelines for our company, assisting the 60+ retail stores with scheduling appointments, and providing tires and service. Every day is filled with new challenges that keep you engaged, including logistics, problem-solving, and product purchasing. We pride ourselves on honesty, accuracy, and delivering!

Job Responsibilities:

  • Work directly with our 60+ retail locations to book appointments for tires and services
  • Answer incoming phone calls while providing high-quality customer service
  • Handle a high volume of internet communication, including e-mails and live chats
  • Develop and maintain effective sales practices
  • Handle customer questions and concerns in a quick and effective manner
  • Build and maintain relationships with team members, co-workers from other divisions, and customers
  • Constantly strive to find new and inventive ways to improve the company
  • Take on new and innovative projects outside standard responsibilities when the opportunity or need arises

    Job Requirements:
    • Strong customer service focus
    • Creative, open-minded, and resourceful
    • Passionate, enthusiastic, and determined
    • Active listening skills
    • Maintain a flexible schedule (some weekends required)
    • Tire/automotive knowledge preferred
    • Strong written & oral communication skills and grammar
    • Punctual
    • Retail and/or customer service experience preferred

      Benefits:
      • Starting pay averages $45,000 to $55,000 per year with incentives
      • Training and Mentoring Program. We help you invest in your career!
      • Medical, Dental, Life, and Disability Insurance
      • Paid Holidays, Personal Time and Vacations
      • 401(k) and Profit Sharing Plans

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Keywords: Sullivan Tire And Auto Service, Taunton , Customer Sales Representative, Sales , Taunton, Massachusetts

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