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Solution Sales Rep

Company: ADT
Location: Taunton
Posted on: April 8, 2021

Job Description:

Company Overview: At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook. Position Summary: This position is responsible for: --- Selling the company's solutions including products, labor and services.--- Selling primarily to "end-user" customers.--- Up-selling/cross-selling to the existing customer base.--- Maintaining and developing positive customer relationships.--- Achieving or exceeding assigned annual/quarterly quotas for both the installation and service businesses.--- Growing the company's recurring monthly revenue (RMR) business by providing solutions to existing as well as new clients. Duties & Responsibilities --- Using technical, organizational, and customer knowledge to influence customers and assist them in buying the products and services required to meet their needs, resulting in revenue generation for the company.--- Conducting site surveys in preparation of customer needs analysis and estimates.--- Preparing statement(s) of work (SOW) and corresponding sales estimate(s).--- Conducting sales presentations to customers and management, as required.--- Demonstrating a thorough understanding of company services.--- Acquiring and maintaining sound knowledge of all product lines and services offered.--- Partnering with internal departments to communicate job scopes and relay customer needs.--- Attracting new customers and up-selling a client base through a combination of field sales, phone sales, and direct marketing efforts.--- Possessing excellent cold-calling skills and the ability to identify and find new business.--- Generating sales leads and customer account information.--- Creating proposals for customers; outlining plans for preventive maintenance (including the scope of repairs and solutions); reviewing testing reports and working with Service Technicians to quantify service repair proposals based on discrepancies discovered during system inspections.--- Assisting in marketing initiatives related to sales activities, including the development of sales and business plans.--- Reviewing testing reports and working with service technicians to quantify service repair proposals based on deficiencies discovered during system inspections.

Keywords: ADT, Taunton , Solution Sales Rep, Sales , Taunton, Massachusetts

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