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US Specialist, Digital Solutions

Company: Disability Solutions
Location: Taunton
Posted on: April 3, 2024

Job Description:

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...Position Summary:Serves as a key contact to customers, the Sales organization and sales representatives, sharing with them through monthly/quarterly meetings, training events, marketing, and other venues, the value of our Customer Digital/eCommerce tools so they in turn can promote the value and support the adoption of the tools by our customers. Essential Functions:

  • Promote and conduct knowledge sharing of digital/e-commerce services and products to sales teams and customers.
  • Develop and execute engagement schedule and cadence with sales and marketing directors/managers for regular and continual touch points and outreach for training and knowledge shared to groups in sales organization.
  • Collaborates with Digital Product Managers/Owners to identify and develop sales enablement tools and eBusiness/Digital tools. Ensure understanding of the tools that they remain promoted through the sales cycle.
  • Collaborate with sales training teams as the Digital Solutions Specialist subject matter expert for our tools and products to create training materials and communications for the Sales organization.
  • Work with Digital Product Manager/Owners to gather sales and customer feedback in regard to new system development or changes/improvements to existing services/products.
  • Assists Sales on presenting and training our Digital Solutions to Key Customer accounts
  • Champion ecomm/digital products and functionality and be the advocate for customer usage into the sales organization
  • Collaborate with Digital Product Managers/Owners and marketing teams to plan and execute go-to-market tactics for roll out of new products and features to sales teams.
  • Serve as the Digital Solutions subject matter expert for sales and assist as needed in determining customer needs and matching the needs up with the appropriate digital solution..
  • Collaborate in planning and execution of demonstration booths and presentations at food show events.
  • Provide monthly reports on tools usage and adoption.
  • Performs other duties as assigned.What you'll bring to the table:
    • Ability to present the features and benefits of customer tools to internal and external audiences with clarity and confidence.
    • Must have the ability to provide an excellent level of customer service and be able to handle multiple projects simultaneously with excellent organizational skills.
    • Must have strong presentation skills (face to face, webinars, video) with the ability to present to small or large groups of customers and sales representatives.
    • Must be able to work independently and in a team environment.
    • Must understand the importance of developing relationships and have some experience working with senior management
    • Self starter, organized with excellent time management
    • Experience with assisting in planning video, demo and tutorial stories a plusBE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.Gordon Food Service is an equal opportunity employer.All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.All Gordon Food Service locations are tobacco-free.Gordon Food Service is a drug-free workplace and drug tests all employees.

Keywords: Disability Solutions, Taunton , US Specialist, Digital Solutions, Other , Taunton, Massachusetts

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