Order Entry / Implementation Coordinator
Company: Kforce
Location: Taunton
Posted on: April 8, 2021
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Job Description:
Kforce has a client in search of an Order Entry/Implementation
Coordinator in Taunton, MA.The standard services performed with
Service Program Management are:Client governance - perform the
following functions and report performance:* Monitor supplier Key
Performance Indicators (KPIs) and ensure OLAs (Operating level
agreements) exist based on contractual requirements* Ensuring
service levels are attained which includes managing Key Performance
Indicators (KPIs) of supplier groups (COEs including Ordering,
Billing and Network Assurance)* Managing the Service Portfolio,
ensuring processes exist and are followed for Change Management,
planning for Demand Management and oversight of Financial
Management* Proactively develop and maintain executive client
relationships as well as building new relationships within client*
Provide management and direction for client and company service and
project teams to ensure execution of overall governance plan;
Conduct reviews to monitor progress and execute remediation*
Proactively review client performance to ensure compliance with all
requirements contained in the master agreement terms, including
monitoring of all minimum thresholds and executing changes as
needed, and conducting periodic governance reviews* Must have good
customer speaking/relationship skills* Strong knowledge of Excel,
and other Microsoft systems* Reporting skills are a mustKforce is
an Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, pregnancy, sexual orientation,
gender identity, national origin, age, protected veteran status, or
disability status.*Compensation Type:*Hours
Keywords: Kforce, Taunton , Order Entry / Implementation Coordinator, Other , Taunton, Massachusetts
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