Order Entry / Implementation Coordinator

Company: Kforce
Location: Taunton
Posted on: April 8, 2021

Job Description:

Kforce has a client in search of an Order Entry/Implementation Coordinator in Taunton, MA.The standard services performed with Service Program Management are:Client governance - perform the following functions and report performance:* Monitor supplier Key Performance Indicators (KPIs) and ensure OLAs (Operating level agreements) exist based on contractual requirements* Ensuring service levels are attained which includes managing Key Performance Indicators (KPIs) of supplier groups (COEs including Ordering, Billing and Network Assurance)* Managing the Service Portfolio, ensuring processes exist and are followed for Change Management, planning for Demand Management and oversight of Financial Management* Proactively develop and maintain executive client relationships as well as building new relationships within client* Provide management and direction for client and company service and project teams to ensure execution of overall governance plan; Conduct reviews to monitor progress and execute remediation* Proactively review client performance to ensure compliance with all requirements contained in the master agreement terms, including monitoring of all minimum thresholds and executing changes as needed, and conducting periodic governance reviews* Must have good customer speaking/relationship skills* Strong knowledge of Excel, and other Microsoft systems* Reporting skills are a mustKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours

Keywords: Kforce, Taunton , Order Entry / Implementation Coordinator, Other , Taunton, Massachusetts