TauntonRecruiter Since 2001
the smart solution for Taunton jobs

Guest Experience Specialist

Company: Petco Animal Supplies, Inc.
Location: Taunton
Posted on: April 1, 2021

Job Description:

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do:
- Provide optimal guest experience services.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Perform cashiering duties.
- Perform related duties in support of the store attaining its assigned sales goal.
- Ensure merchandise is properly stocked and priced.
- Adhere to established operational guidelines and store policies and procedures.
- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty. Key Accountabilities:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. - Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
- Assists in stocking and facing merchandise according to established standards.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies.
- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
- Participates in the completion of quarterly and annual physical inventory counts.
- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
- Performs special projects as assigned. Supervisory Responsibility:
None. Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. If you are a returning visitor who has an existing account, please click here . Current PETCO Partners Current Partners can explore internal opportunities by logging in to PetNet.

Keywords: Petco Animal Supplies, Inc., Taunton , Guest Experience Specialist, Other , Taunton, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Submarine Electronics
Description: ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine Electronics (more...)
Company: Navy
Location: East Providence
Posted on: 04/11/2021

Residential Counselor - Relief
Description: Bay State Community Services Description: Talk to a Recruiter Now NEW PAY RATE AVAILABLE Programs located in Weymouth - 15.00 per hour If you are looking to be part of a non-profit agency (more...)
Company: Bay State Community Services
Location: Weymouth
Posted on: 04/11/2021

Seeking Part-time Senior Care Provider In Concord
Description: About who needs care: I have some dementia.... and mobility issues....
Company: Care.com
Location: Concord
Posted on: 04/11/2021


Nanny Needed For 1 Child In Cohasset.
Description: We need a nanny for our 1 child in Cohasset.
Company: Care.com
Location: Weymouth
Posted on: 04/11/2021

Inbound Call Center Associate (1pm 9pm shift)
Description: Inbound Call Center Associate 1pm - 9pm shift We are looking for candidates who are looking to start ASAP at a large nursing home located in Chelsea, MA. Paid training is also provided in the beginning (more...)
Company: Professional Staffing Group
Location: Salem
Posted on: 04/11/2021

Order Picker/Packer (Seasonal) - Shift Starts at 1:20am
Description: Delivery Warehouse Team Member br Location: br Middleborough, MA br Job opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: br 15.00/hr- (more...)
Company: Amazon
Location: Taunton
Posted on: 04/11/2021

Looking For A Dependable House Cleaner For Family Living In Concord.
Description: Tile and wood floors to be washed. Looking
Company: Care.com
Location: Concord
Posted on: 04/11/2021

Order Picker/Packer (Immediate Openings) - Earn up to $15.45/hr in East Taunton, MA
Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...)
Company: Amazon
Location: Weymouth
Posted on: 04/11/2021

Amazon Online Order Shopper (Multiple Shifts Available) - Earn up to $15.00/hr
Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...)
Company: Amazon
Location: Weymouth
Posted on: 04/11/2021

Warehouse Team Member (Immediate Openings)
Description: div style 'display:flex border:0px solid black important flex-direction:column ' div style 'display:flex width:100 ' div style 'flex:1 border:0px solid black important ' div class sfdc richtext (more...)
Company: Amazon
Location: Taunton
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Taunton RSS job feeds