E-commerce Analytics Manager

Company: Jordan's Furniture
Location: Taunton
Posted on: February 16, 2021

Job Description:

Organized, Detail-Oriented, Innovative, Self-Starter, and works well in a fast-paced environment; these are some of the qualities we are looking for in our newest member of our growing E-commerce team! Here is a unique opportunity to join a proud and GROWING Berkshire Hathaway company that is well-known in the industry for its creative advertising and employee-focused culture.--Reporting to the Director of E-commerce, the Web Analytics Manager is responsible for delivering the best-in-class web analytics aimed at understanding the customer journey and conversion trends, drive sales, as well as, proactively identify optimization opportunities to champion for execution.--Partners with cross-functional stakeholders to assess actual vs. expected performance.--Responsibilties include:* Improves the customer experience and drives sales by developing a deep understanding of our customer behavior on Jordans.com through detailed analytics* Transforms business questions into actionable analysis that yields insights for improving the UX, optimizing marketing efforts, and driving incremental sales* Partners in the management and strategy to--drive forward a holistic A/B testing plan in effort to optimize the customer experience and provide more personalized content* Assists in E-commerce investment decisions by evaluating and forecasting digital behavior* Scopes the impact of strategic initiatives as an input into E-commerce roadmap planning* Pro-actively identifies areas of opportunity through standard reporting or deep dive analysis* Builds and maintains dashboards, tools, and measurement systems to optimize key functions, including but not limited to traffic, UX, and conversion funnels* Stays current on trends and best practices in digital analytics and E-commerceThe qualified candidate must have: * B.S. degree in Computer Science, Business, Statistics, or related discipline required* 5+ years of relevant experience required* High level of business acumen. Retail/eCommerce industry knowledge required* Experience with digital analytics, like Google or Adobe Analytics * Proficiency in SQL and knowledge of database models * Strong proficiency in Microsoft Office* Agile Excel skills (pivots, index match, offset, etc.) required * Experience with programming languages (SQL/Python/VBA--) to facilitate automation a plus* Excellent critical thinking, problem solving, and communication skills required* Ability to adapt to changing trends of the business* Excellent interpersonal and communication skills with the ability to collaborate, and influence others* Effective relationship building skillsHappy, healthy employees are our goal, and our benefits help J-Team members balance physical, financial, professional, social and emotional well-being.--Visit our benefits page for more details.If you're ready to make a difference in your career, we are--interested in speaking with you!Please note this job is located at our corporate offices:--450 Revolutionary Drive, East Taunton, MA and requires working three days in the office.

Keywords: Jordan's Furniture, Taunton , E-commerce Analytics Manager, Executive , Taunton, Massachusetts